Today sucked, just kind of in general. It rained buckets, I had someone ctrl+alt+del a computer I was working on remotely and shut it down(When I called, she claimed to think I was a virus, despite my large text box that indicated who I was and what department I was with), my to do list got longer than my work log, had to deal with a woman who thought us not answering our phones was a malicious choice(she doesn't understand how a rollover system works. Even if all the lines are in use, it still doesn't give a busy signal), and just like every day I got asked a plethora of stupid questions. A good portion of the stupid questions were asked by the woman who insulted me, my department, and my coworkers outside the server room on our very helpful help desk. I'm not being sarcastic. They really are super helpful.
Just for reference to anybody who doesn't know, being a nasty superior witch to your IT staff is like being a nasty superior witch to your custodians. Neither is a great idea. Do you want your trash taken out every day? Be nice to your custodians and learn their names! Do you want your IT people to go out of their way to help you and not dump you to the bottom of their list? Don't be a jackass on the phone and blatantly accuse them of screening your calls out of laziness. It kinda makes them want to screen your calls. DON'T TYPE YOUR EMAILS OR WORK ORDERS IN ALL CAPS. Oh, and don't complain that you no longer have the right to install software. If users could be trusted not to install sunset cum virus screensavers, IT departments wouldn't have to lock down user logins.
Whew. There's my rant for the day. I think "be nice to your IT staff" sums it up. Granted, that's a hypocritical statement coming from me since I'm grumpy cat the vast majority of the time.
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